Privacy Policy

At OneGroom Home Pet Grooming Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

By booking our services or using our website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following information when you book a service or contact us:

Personal Information

• Full Name

• Phone Number

• Email Address

• Address / Location in Bangalore

Pet Information

• Pet Name

• Breed

• Age

• Size

• Medical conditions (if shared)

Technical Information (Website Use)

• IP address

• Browser type

• Device information

• Cookies and usage data

2. How We Use Your Information

We use your information to:

• Confirm and manage appointments

• Provide home pet grooming services

• Contact you regarding bookings

• Send service updates or reminders

• Improve customer experience

• Maintain internal records

We do not sell, rent, or trade your personal information to third parties.

3. Payment Information

OneGroom does not store your debit/credit card details.
Any digital payments are processed through secure third-party payment providers.

4. Data Protection & Security

We implement reasonable security measures to protect your personal data from:

• Unauthorized access

• Misuse

• Loss or alteration

Only authorized team members have access to customer information.

5. Sharing of Information

We may share your information only in the following cases:

• With groomers assigned to your appointment

• If required by law or legal authorities

• To protect our legal rights

We do not share your data for marketing by third parties.

6. Cookies Policy

Our website may use cookies to:

• Improve website performance

• Analyze visitor behavior

• Enhance user experience

You can disable cookies in your browser settings if preferred.

7. Your Rights

You have the right to:

• Request access to your personal data

• Request correction of incorrect information

• Request deletion of your data

• Withdraw consent at any time

To make such requests, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

OneGroom reserves the right to update this Privacy Policy at any time.
Any changes will be updated on this page with a revised date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

📧 Email: info@onegroom.com
📞 Phone: +91 6296 243 780
📍 Service Area: Bangalore, India